General Terms and Conditions
This document contains general terms and conditions on the basis of which users are offered the use of the website https://www.becoolinfluencer.com, which agency coolinfluencer, s. r.o. offers, aims to teach its users how to make the most of social networks.
- Definition
To enable full understanding and acceptance of these Terms and Conditions, the following terms, singular and plural, shall have the meanings set forth below:
Owner: Martin Kovář, registered office at Varšavská 715/36, 120 00 Prague 2, Czech Republic, ID NUMBER: 21102449, e-mail: coolinfluencersro@gmail.com.
Application: Website https://www.becoolinfluencer.com
Products: products and services provided to users by the Owner and goods and/or services provided through the Application by a third party supplier.
User: any person who accesses and uses the Application
Consumer user: an adult natural person who enters into a contract for a purpose that is not related to his business, trade, craft or professional activity that he may carry out.
Non-consumer: an adult natural person or legal entity who enters into a contract for the performance or for the needs of their commercial, business, craft or professional activity.
Third Party Supplier: a natural or legal person other than the Owner who offers the Products through the Application acting in the course of their own trade, craft or professional business activity.
Content: any text or multimedia element present in the Application, for example in the form of notifications, advertisements, reviews, images, etc.
Terms: this agreement governing the relationship between the Owner and Users and the sale or supply of Products offered by the Owner through the Application.
- Prices and Payments
The price including VAT, if applicable, is indicated for each Product. If the nature of the Product does not allow for its preliminary calculation, the price calculation methods are listed.
In addition, all possible taxes and additional expenses will be listed, which may vary depending on the payment method used. If these expense items cannot be reasonably calculated in advance, it will be indicated which expenses will be charged to the User.
The Owner reserves the right to adjust the price of the Products and any additional costs at any time. It is understood that any price changes will in no way affect contracts already concluded before the change.
The User undertakes to pay the price of the Product at the times and in the manner specified in the Application and to provide all necessary information that may be requested.
The application uses third-party tools to process payments and does not come into contact with the provided payment data (credit card number, cardholder name, password, etc.) in any way.
If these third party tools refuse to authorize the payment, the Owner will not be able to deliver the Products and cannot be held responsible in any way.
- Billing
A user who wishes to receive an invoice will be asked for billing information. For issuing the invoice, the information provided by the User, which he declares and guarantees to be true, will be used as evidence, thus relieving the Owner of any compensation in this regard.
- Methods of delivery of digital products and services
The Owner shall provide the User with digital Products and/or services in the manner and within the period specified in the Application and specified in the order confirmation.
In the event that it is not possible to deliver the Digital Products and required services within this period, the User will be informed immediately by e-mail stating when it is expected to be able to deliver them or stating the reasons. prevent supply.
If the user does not intend to accept the new condition or the delivery has become impossible, he can request a refund of the amount paid, which will be immediately credited to the same payment methods that the user used during the purchase, within a maximum of 14 days. from the day the Owner became aware of the refund request.
4. Refund Policy
a) The consumer’s right to withdraw from the purchase of digital products and services
In the event of withdrawal from the purchase contract, the seller will return the funds received from the buyer within fourteen (14) days of the buyer’s withdrawal from the purchase contract, in the same way as the seller received them from the buyer.
In cases where the buyer has the right to withdraw from the purchase contract in accordance with § 1829 paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, up to the time of delivery of the goods to the buyer. In such a case, the seller will return the purchase price to the buyer without undue delay, without cash to the account designated by the buyer.
As soon as the digital content (followers, likes, views) is made available to the buyer (attributed to the profile), the right of withdrawal is lost.
In the case of a correct withdrawal from the contract, the Owner will return the payments received to the User by the same payment methods that the User used in the initial transaction, without undue delay and in any case within 14 days from the day the User notified the withdrawal from the contract.
In the case of the purchase of a digital product, the consumer acknowledges and agrees to the loss of the right to withdraw from the contract, if the implementation or downloading of the digital product has begun with his express consent and acceptance of the loss of the right to withdraw from the contract after execution or download has begun in accordance with Article 59 letter o) Consumer Code.
In the case of a request for the provision of a service, the consumer – user acknowledges and agrees with the loss of the right to withdraw from the contract after the full provision of the service, if the provision began with his express consent and acceptance of the loss of the right to withdraw from the contract. after performing the service according to Article 59 letter a) of the Consumer Code. The User The Consumer further acknowledges and agrees to the loss of the right to withdraw from the contract, if he has requested the start of service provision during the period for withdrawal from the contract according to Article 1.2. 51, paragraph 8.
In the event that the provision of the service was not fulfilled in full and the consumer – user wishes to withdraw from the contract, he is still obliged in the sense of Article 10.2. 57 paragraph 1 letter 3 of the Consumer Code to pay the Owner an amount proportional to what was done up to the moment when he exercised the right to withdraw from the contract.
The consumer acknowledges and accepts that withdrawal from the prepaid subscription does not include a refund of amounts related to products already used or delivered.
b) Exclusion of the consumer’s right to withdraw from the contract
The right to withdraw from the purchase contract or the delivery of products by the consumer is excluded in connection with:
for the supply of tailor-made Products or clearly personalized Products
In cases where the right to withdraw from the contract is excluded, the Owner will return the purchased Products to the User, charging the shipping costs.
For further clarification, contact the data controller at coolinfluencersro@gmail.com
3) Optional form for exercising the right to withdraw from the contract
The user can withdraw using the following form, which must be completely filled out and sent to the e-mail address coolinfluencersro@gmail.com before the expiry of the withdrawal period:
I am announcing withdrawal from the purchase contract or supply contract regarding this product _
Order Number:
Ordered on:
Name and surname:
Address:
Email assigned to the account from which the order was placed: _____________
Date: __